When under a service contract, a Wastewater Solutions service technician services your unit approximately every six months and will notify you with a door tag stating the system needs pumped. Pumping varies depending on size of family and life style. It will be determined by the technician performing a settable-solids test. When the system reaches 50% or more the system should be pumped. On average, every 2-3 years.
please see pumping instructions.
With the purchase of the system, comes a two year service maintenance contract in which the system will be serviced every six months with no charge. Thereafter, you will be sent a service contract to renew on an annual basis. view our service contract
Yes, anti-bacterial soaps can have an adverse effect on the aerobic bacteria living in your treatment system. Anti-bacterial soaps are designed to kill good and bad bacteria. The treatment system is breeding good bacteria to digest the waste which are being killed off by the anti-bacterial soaps and the system’s ability to treat wastewater is being compromised.
The Hydro-Action aeration system draws approximately 2 amps which is approximately $.27 cents per day.
Yes, aeration is a critical part of the treatment process so the aeration device must run all the time for proper digestion and treatment of the waste.
There is a gray box on the side of the green control center lid that has a red alarming light. It has a toggle switch on the side, switch it to mute and call the number listed on the alarm box.
Bleach should be used sparingly. It is recommended to use color safe & oxygenated bleach.
You should check the traps and venting of all the plumbing fixtures in your home. Run water through all fixtures in the home to ensure there is water in the traps. Make sure all the drains are properly vented and that there are no blockages.
Yes, the disinfection bulb should run at all times and is a vital part to the treatment of wastewater. UV bulbs produce short wave radiation lethal to bacteria, virus and other roorganisms. The average life span of the UV bulb is 3-4 years before it needs replaced.
If the alarm remains on for more than 30 minutes after a power failure, call the local dealer immediately.
There are a number of do’s and don’ts that will help ensure a long life minimal maintenance for your system. As a general rule, nothing should be disposed into any wastewater system that hasn’t first been ingested, other than toilet tissue, mild detergents, and wash water. Here are some additional guidelines.