Frequently Asked Questions

When under a service contract, a Wastewater Solutions service technician services your unit approximately every six months and will notify you with a door tag stating the system needs pumped. Pumping varies depending on size of family and life style. It will be determined by the technician performing a settable-solids test. When the system reaches 50% or more the system should be pumped. On average, every 2-3 years.
please see pumping instructions.


There are a number of do’s and don’ts that will help ensure a long life minimal maintenance for your system. As a general rule, nothing should be disposed into any wastewater system that hasn’t first been ingested, other than toilet tissue, mild detergents, and wash water. Here are some additional guidelines.